Organizational Citizenship Behaviors System - MyAssignmenthelp.com

Question: Discuss about the Organizational Citizenship Behaviors System. Answer: Introduction: Established in 1997, DSS has been providing consultation services to small school districts. In 1990s, the company saw a good growth and to manage the work the company divided its work into four major departments that was Procurement and Systems, Information Technology, Contract Negotiation, and Facilities Planning handled by department heads. In 2005, the leadership of the company fell into new hands as founders were losing their involvement in the company. Also, with the changing work demands new and expanded work areas was in demand and this led to change in the strategy of DSS. Meg Cooke become the CEO of the company and she decided to increase the companys work are to the larger district. The case presented here resolves the issue between Ms. Chris Peterson and Ms. Meg Crook. A project on which Chris and her team have worked very hard is asked to be discontinued by the CEO of the company Meg Crook (Ancona, Caldwell, 2010). Chris has been given a choice of leading the group in new directions or select the role of the functional specialist in IT. As an employee and as a leader it is crucial to understand various attributes of the organization and skills of Chris in relation with the organizational behavior and human resource development. It is on Chris to select the position she wants to be with DSS and what option would suit her best (Andrews, 2015). Point of Views As the CEO of the company Meg Crook has to integrate the new marketing strategies with the services provided by the consulting firm (Bambacas, 2010). Meg Crook took the decision to discontinue the project on which Chris Peterson was working and offered her other two options to select. If one is in place of Chris Peterson, one should analyze the situation and the factors which resulted in such decision that Meg Crook took about Chriss project. To analyze the factors, a SWOT Analysis will be we very beneficial (Erkutlu, 2011). If I have been in place of the CEO Meg Crook then, I would have at least given a chance to Chris Peterson and her team to once again go through the project and try to solve whatever minor faults it has. As a CEO wherever possible I should have given my output and then taken a decision about continuing or discontinuing the project. SWOT Analysis Chris Petersons leadership skills are quite extraordinary which is reflected in the way she selected the team. She does not lose her control even in the hard situation like in the situation of growing misunderstanding between the team members she took them out and gave them time to de-stress and then think for the solution of the problem. Her leadership quality is acknowledged by Meg Crook the CEO of the company also, therefore, she was given many perks (Harrison, 2017). If referred to weaknesses, then the lack of enthusiasm of the team was the main weakness or drawback in the project. Chris negligence on the happenings of the market and updating on the strategies required for the companys growth affected the development of the project. There was a lack of communication between the Meg and Chris otherwise Meg would have given some guidance for a better strategized project (McClendon, 2013). Chris had so many perks which she should have used to develop a large scale project that would have been in favor of the growth of the company. With her leadership skills, she has a chance to enhance the morale of her team and decide to move in a different direction and develop projects that match the new business strategies of the company. With better communication skills Chris can use the support of other members of the consultation firms and produce a better plan (Robinson-Walker, 2015). The team will get demotivated from the discontinuation of the project as the team has put a lot of efforts on the project development. The team members may lose their confidence on Chris as a leader who will affect her decision that she will take of either of the options she was given. During the project development the team of the firm members of Chris has not kept any communication with other members of the firm and their negligence was reflected in the lack of support, this may continue further as people may become reluctant towards the team members (Sandoff, Nilsson, 2016). After analyzing the factors associated with the organization and leadership process of Chris Peterson, it is clear that the situation is not very favorable for her and her team, but with her leadership skills and the way she handles the situations, there will no problem for her to handle this situation also. Analysis and Action Plan Chris Peterson has been provided with two options, and according to Meg Crook, both options are good for her to opt. It is important to analyze both the options and then decide which option suits Chris Peterson better. The first option is to lead the group to a new direction, that means the same team but a new theme, a new project, and new strategies (Schwarz, 2013). This option is better for Chris as she will pursue her position as the leader of the team which she has gathered will lot of thinking process. Though this team may get demotivated as their team efforts were not acknowledged, under the guidance of Chris they can develop better projects for the consultation firm. The negatives of choosing this option for Chris will be the requirement of success that will have to achieve to prove her skills. She has to start a fresh and totally new project that means starting from the scratch. The team may not be ready to become her teams part (Young, 2016). Another option given to Chris was to change her field of work and become function specialist in IT. The positives of this option are that Chris can explore a new field of work that will enhance her knowledge. She will be able to forget the loss of efforts she faced in the current project. With new people and new field, she may generate better projects for the company (Andrews, 2015). Though it is a good option for Chris to select, there are reasons that may not go well for her. This option means to learn everything from starting, so she will lose her leadership position and become a subordinate. This is not the field she excels in, therefore; the result can be a total wrong position for her to accept. After analyzing both options pros and cons, it is analyzed that the first option of taking a new direction of work for the team is better suited Chris Peterson, and as well as to the company as she is an asset for the company (Bambacas, 2010). Conclusion Meg Crook as a CEO of DSS has the responsibility to retain good employs in the company and select projects that help in the growth of the company. She gave two options to Chris Peterson after she discontinued the project that Chris Peterson was working on so that a hard working employee and her team remain in the firm and they are made aware of the expectation company have from them. Chris, on the other hand, has to prove her skills and talent as a leader to maintain her leadership in the organization. Chris had two options and after analyzing all the factors and pros and cons of the options given to her it is concluded that she should select the option of continuing her leadership and take a new direction for her and her team members. Recommendation She could take a new direction with her team She can use her project experience for better prospects in future Chris should work on her communication skill She could take this as an opportunity to prove her caliber Chris can learn about a new field that will add to her career prospective Company is expanding its working area to larger districts which can give bright future to Chris Chris has some great leadership skills which she can utilize in exploring a better team References Ancona, D., Caldwell, D. (2010). Chris Peterson at DSS Consulating, 1-8. Andrews, C. (2015). Embedded Librarianship. The International Journal Of Educational Organization And Leadership, 22(2), 1-14. Bambacas, M. (2010). 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Managing employees. BDJ Team, 3(4), 16066. https://dx.doi.org/10.1038/bdjteam.2016.66